When you enter this website, we collect your browser information (which typically includes browser type, version, host operating system and browser language) and IP address. This information is gathered for all visitors. In general, you can browse parts of this website without giving us any additional information. However, to enjoy the benefits of the services offered on this website, we need to have certain information about you.
To access these services, you will, from time to time, be asked to submit personal information about yourself. In order to provide you with an account on this website that allows you to submit and view your search requests, we need to collect information from you when you register, such as your chosen username and password. Your contact details are also visible to any Local Authority that you request approval to submit search requests to, so that they can identify you as a permitted user of their service.
By entering your details in the fields requested, you enable DEF Software Limited and its service providers to provide you with the services you require. Whenever you provide such personal information, we will treat that information in accordance with this policy.
When you supply any personal information to this website we may have legal obligations towards you based upon privacy laws and regulations in the way we deal with that data. We will collect the information fairly, that is, we will not resell that data to other parties. Only DEF Software Limited and the relevant Local Authority will have access to that data.
The information you provide to this website will be used for the following reasons:
We will hold your personal information on our systems for as long as you use the service(s) you have requested, and remove it in the event that the purpose has been met, or, in the case of you no longer wish to continue your status as a member. In some circumstances it may be necessary to retain your personal information to deal with any disputes. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
Your personal data will be stored on our backup system, which is kept in case of loss of data. It may be that where data is lost, the personal data held on you as part of our backup system is used to restore your account to its status before the loss of data. All personal data (including communication data) stored on the backup system shall be held in accordance with the Data Retention Directive. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Please be aware that any transmission is at your own risk.
Once we have received your information, we will use procedures and security features to try to prevent unauthorised access. DEF Software Limited may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that a particular service has been improved or suspended. The only way you can opt out of receiving these types of administration communications would be to close your registration.
We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes. Your personally identifiable information will never be supplied to anyone outside DEF Software Limited, other than the relevant Local Authority(s), without first obtaining your consent, except where we are obliged or permitted by law to disclose it without obtaining your consent in advance, or where there is a proposed or consummated sale or restructuring of DEF Software Limited. Accordingly, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on this website. Additionally, we may share account or other information when we believe it is necessary to protect our interests or property, to prevent fraud or other illegal activity perpetrated through this website or using the DEF Software Limited name, or to prevent imminent bodily harm. This may include sharing information with other companies, legal representatives, agents or government agencies. We employ service providers and other companies and individuals to perform functions and provide services on our behalf who may have access to your member information needed to perform their functions and also to provide you with the services that you have requested, but may not use it for any other purpose. Such service providers may include communication platform providers and hosting services providers, and the information that could be provided to these service providers may include names, email addresses and general contact details. Such service providers will be subject to appropriate contractual arrangements and security obligations as required by law.
You have the right to request a copy of the personal information DEF Software Limited holds about you and to have any inaccuracies corrected under the Data Protection Act 1998. There may be a small charge for such administration requests.
This website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.